Shipping and delivery time frame:
Most of the items are shipped within 7 to 10 days of your order. You should expect to have your order to your door within Two weeks of your order.
We ship exclusively with 2 shipping options (air shipping and shipping cargo): Most orders are shipped within 10 days by air shipping and 45 days by shipping cargo.
1) Priority Mail - 7 to 10 days anywhere in the WORLD By air shipping.
2) Priority Mail - 35 to 45 days anywhere in the WORLD by shipping cargo
**Note: The order will be under processing only after receiving 60% of the payment while placing an order. At the time of shipment, you will have to make payment of the remaining 40%
Delivery charges vary for each product and are based on the weight of the product
The estimated delivery time (does not include weekends or public holidays) is from the date that your parcel was shipped.
-Your parcel will be shipped with the most suitable carrier depends on size and weight. Parcels will be delivered at working days and working hours, please offer an available address where someone can accept it as a signature may be required.
-Once your parcel arrived in your country, it will be passed to an internal postal service according to standard delivery procedures.
-You are responsible for duties and taxes outside India. All items entering a foreign country are subject to customs inspection and assessment of the duties and taxes in accordance with that country’s national laws.
-If you are not in when the parcel arrives, the carrier will leave a card telling you where the parcel is. It might be left in a safe place or there will be details on how to pick it up or rearrange delivery.
-Parcels may take longer to arrive due to an invalid address, customs clearance procedures or other causes which cannot be foreseen or avoided such as war, flood, typhoon, storm, earthquake, severe weather conditions, then delivery will be postponed. In the event of such delays, a proper solution will be worked out together.
RETURN, REFUND & EXCHANGE POLICY
1. The amount is US$100 or less -- After we confirm that the parcel was returned as our request, we will arrange a refund for you within 48 hours.
2. The amount is US$101 or more -- We will record your return information firstly. After we received the parcel, we will arrange a refund for you within 48 hours.
Refund time and attention:
1. Refund will be transferred to the original account.
2. Refund arrival time:
For the credit card refunds, it takes 7-14 business days for the transaction to be processed.
For the PayPal refunds, it takes up to 72 hours for the transaction to be processed.
Customers can contact us within 30 days from the date of receiving item(s). If you have received defective or damaged, wrong size or wrong product, please email us immediately.
We will not accept returns under the following conditions:
1. Items out of the 30 days time-limit.
2. Washed, used or misused items.
Please note that the item(s) must be returned with all of the tags intact. All returned items must be in a brand-new condition, unused, unwashed and with the original tags and package.
On customer's duty, customers will be responsible for paying the return shipping fee and then we can arrange an exchange or refund(not include the original shipping fee).